Vishwakarma, Niraj Kumar; Singh, Rohit Kumar; Sharma, R.R.K. - In: Business Process Management Journal 26 (2019) 1, pp. 102-131
Purpose: The technology used by an organization is significantly influenced by the organization’s preferred competitive capabilities. The Internet of things (IoT) is an important technology, which is implemented by most prominent business organizations. The purpose of this paper is to...