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Managing contingent relationships with customers : examining MNCs' social media crises in Mainland China
Cheng, Yang
;
Jin, Weikai
;
Zhang, Kaijie
;
Bai, Xintong
; …
- In:
Business horizons
68
(
2025
)
2
,
pp. 165-180
Persistent link: https://www.econbiz.de/10015325148
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