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Sangle, Purnima S.
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Awasthi, Preety
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Business process management journal
Business Process Management Journal
5
International journal of electronic customer relationship management : IJECRM
4
South Asian journal of management : SAJM
4
Global business review
2
International journal of Indian culture and business management
2
International journal of business information systems : IJBIS
2
International journal of electronic marketing and retailing : IJEMR
2
Journal of scientific and industrial research : JSIR
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Vision : the journal of business perspective
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Asia-Pacific journal of management research and innovation : APJMRI
1
California management review
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Global Business Review
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International Journal of Financial Services Management
1
International journal of business excellence
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International journal of business innovation and research
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International journal of consumer studies
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International journal of management practice : IJMP
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Journal of Modelling in Management
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Journal of global marketing
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Journal of global operations and strategic sourcing
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Journal of internet commerce
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Journal of marketing communications
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Management and Labour Studies
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South Asian Journal of Business Studies
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South Asian journal of business studies
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Technological forecasting & social change : an international journal
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ECONIS (ZBW)
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Consumer's expectations from mobile CRM services: a banking context
Sangle, Purnima S.
;
Awasthi, Preety
- In:
Business process management journal
17
(
2011
)
6
,
pp. 898-919
Persistent link: https://www.econbiz.de/10009801945
Saved in:
2
Adoption of CRM technology in multichannel environment: a review (2006-2010)
Awasthi, Preety
;
Sangle, Purnima S.
- In:
Business process management journal
18
(
2012
)
3
,
pp. 445-472
Persistent link: https://www.econbiz.de/10009978979
Saved in:
3
Consumer's expectations from mobile CRM services : a banking context
Sangle, Purnima S.
;
Awasthi, Preety
- In:
Business process management journal
17
(
2011
)
6
,
pp. 898-918
Persistent link: https://www.econbiz.de/10009408680
Saved in:
4
The importance of value and context for mobile CRM services in banking
Awasthi, Preety
;
Sangle, Purnima S.
- In:
Business process management journal
19
(
2013
)
6
,
pp. 864-891
Persistent link: https://www.econbiz.de/10010206753
Saved in:
5
Adoption of CRM technology in multichannel environment : a review (2006 - 2010)
Awasthi, Preety
;
Sangle, Purnima S.
- In:
Business process management journal
18
(
2012
)
3
,
pp. 445-471
Persistent link: https://www.econbiz.de/10009572156
Saved in:
6
Causality in information technology business value : a review
Daulatkar, Sonal
;
Sangle, Purnima S.
- In:
Business process management journal
21
(
2015
)
3
,
pp. 482-516
Persistent link: https://www.econbiz.de/10011377798
Saved in:
7
Proposed re-conceptualization of IT business value benefits
Daulatkar, Sonal
;
Sangle, Purnima S.
- In:
Business process management journal
22
(
2016
)
3
,
pp. 522-545
Persistent link: https://www.econbiz.de/10011578065
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