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BEST PRACTICE - Customer Relationship Management at CCL
Gordon, Ian; Wente, Connie - In: Business quarterly 66 (2001) 2, pp. 23-25
Persistent link: https://www.econbiz.de/10006696201
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DEPARTMENTS - HEADSTART - CRM is a strategy, not a tactic
Gordon, Ian - In: Business quarterly 66 (2001) 1, pp. 6
Persistent link: https://www.econbiz.de/10006696403
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HEADSTART - Customer relationship management: From conflict to collaboration
Gordon, Ian - In: Business quarterly 65 (2001) 5, pp. 6-11
Persistent link: https://www.econbiz.de/10006696802
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HOW DO I LOVE THEE? LET ME COUNT 10 WAYS
Gordon, Ian - In: Business quarterly 59 (1994) 1, pp. 68-75
Persistent link: https://www.econbiz.de/10006711359