Taking a labour process perspective, this article investigates the impact of government reforms and performance management on officers in the National Probation Service (England and Wales). Based on a case study involving two Probation Service Areas and interviews with national and local trade...

Despite the integration of telephone and VDU technologies, call centres are not uniform in terms of work organization. It is suggested that diversity can best be understood by reference to a range of quantitative and qualitative characteristics. Consequently, perspectives that treat all call...

Self-managing teams are considered a hallmark of employee participation and high-performance work practices. However; the results of research into their prevalence are usually incomparable, since sources use varied and divergent oper-ationalisations. Building on recent studies that measure team...

This article investigates whether peer effects manifest in the performance of National Collegiate Athletic Association (NCAA) 4 × 400 m men's relay teams. We test whether increasing the average quality of team members has a nonlinear and ultimately deleterious impact on team performance,...

The creative industries have recently been hailed as presenting a liberating model for the future of work and a valuable terrain on which to examine purported new regimes of workplace control. This article, based on the empirical examination of a Canadian video game development studio, traces...

National Basketball Association home teams produce more defense and more wins the more consecutive games they play at home, suggesting home games serve as on-the-job training for future games during the same homestand. Home teams produce less defense and fewer wins the more days off during a...