Mobile phones can be used for financial services in three different ways: for micro payments (m-commerce), as electronic money (e-money), and as a banking channel. The report examines who offers mobile phone banking services to poor customers? Why is there so much excitement about banking the...

Innovative use of information and communications technologies to inexpensively process a large volume of small transactions and deliver a wide range of financial services may help to make microfinance institutions (MFIs) more efficient and commercial banks more interested in serving poor people....