Purpose – This study seeks to examine the extent to which the use of career center services results in the significant incremental prediction of career outcomes beyond its established predictors. Design/methodology/approach – The authors survey the clients of a public agency's career center...

Purpose – The purpose of this study is to examine the nature of the emotions experienced by targets of bullying in the workplace. Design/methodology/approach – A sample of 180 employees in Canada took part in a cross‐sectional self‐report survey study. Findings – The study found that,...

Purpose – The purpose of this paper is to understand, from the child care worker's perspective, how work experience, display rules, and affectivity are related to emotional labor. It also examines the utility of separating surface acting into its two components: the hiding and faking of...

Purpose – This study aims to compare the experiences of workers who perceive themselves as both targets and aggressors (aggressor‐targets) with the experiences of other workers. Design/methodology/approach – The paper reports on the results of a cross‐sectional self‐report...

Purpose – This article seeks to apply the challenge–hindrance conceptualization of demands to a model that relates stressors to emotional exhaustion and job satisfaction. Supervisory support, a resource, is posited as a precursor to demands, and work–family conflict (WFC) and interpersonal...

Purpose – The aim of this paper is to address three broad questions: Are preferences for branding attributes similar for entry and for retention? Are there generational and career stage differences in one's entry and exit priorities? How is current satisfaction with brand image attributes...