Client engagement is commonly believed to be an important condition for the attainment of positive outcomes in human services. This paper addresses client engagement in the context of residential treatment centers (RTCs) for youth. Three waves of data from interviews with adolescents in two RTCs...

Treatment theory in residential treatment centers (RTCs) is conceived as a two-stage process of first engaging the client and then delivering services or interventions aimed at presenting problems. This treatment logic has been criticized for "creaming clients" or reserving services for clients...