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Complaints and perceptions of failure recovery in buffet restaurants : a link to family communication for adolescent customers
Hsu, Jane Lu; Chiu, Vikki Wei-ting - In: Chinese management studies : CMS 2 (2008) 4, pp. 243-259
Persistent link: https://www.econbiz.de/10009896742
Cover Image
Complaints and perceptions of failure recovery in buffet restaurants : a link to family communication for adolescent customers
Hsu, Jane Lu; Chiu, Vikki Wei-ting - In: Chinese management studies : CMS 2 (2008) 4, pp. 243-259
Persistent link: https://www.econbiz.de/10003934388