Background Whether termed intellectual capital, knowledge management, or something else, the practice of managing an institution's knowledge base has received increasing attention in recent years. After some of the highly publicized downsizings of the late eighties and early nineties, a number...

The collapse of market valuations for many internet retailers has unfairly tarred other web‐based firms with the same brush. Despite anxiety in the equity markets, firms are embracing the world wide web as a business tool. Spending on business‐to‐business, or B2B, applications is...

Purpose – To analyze the legal and ethical standing of the most promising business applications of radio frequency identification (RFID) technology. Design/methodology/approach – High potential RFID installations are identified in the supply chain, in operations, and in consumer...