An empirical method was developed for the prediction of the service life of building components, based on an evaluation of their actual performance and on the identification of failure mechanisms affecting their durability. The service life of exterior components subjected to normal service...

Market segmentation theory is based on the notion that although customers are unique they may be grouped into relatively homogeneous categories which respond in a certain manner to the supplier's marketing efforts. Despite the lack of commercial necessity for the Dutch social rented sector in...

Service-led construction projects imply major changes in methods and work processes for contractors and a need to reorganize the contracting company. A major change within a performance-based approach is that contractors act as maintenance-engineering consultants to clients and as service...