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~isPartOf:"Customer Relationship Management : the ultimate guide to efficient use of CRM"
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Customer Relationship Management : the ultimate guide to efficient use of CRM
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Successful customer relationship management: why, ERP, data warehousing, decision support, and metadata matter
Davis, Jim
;
Joyner, Ellen
- In:
Customer Relationship Management : the ultimate guide …
,
(pp. 301-310)
.
2001
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