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Encounter satisfaction in e-tailing : are the relationships of order fulfillment service quality with its antecedents and consequences moderated by historical satisfaction?
Koufteros, Xenophon; Droge, Cornelia; Heim, Gregory; … - In: Decision sciences : DS 45 (2014) 1, pp. 5-48
Persistent link: https://www.econbiz.de/10010344823
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Formal infrastructure and ethical decision making : an empirical investigation and implications for supply management
Rottig, Daniel; Koufteros, Xenophon; Umphress, Elizabeth - In: Decision sciences : DS 42 (2011) 1, pp. 163-204
Persistent link: https://www.econbiz.de/10008935672
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Deployment of supply chain security practices : antecedents and consequences
Lu, Guanyi; Koufteros, Xenophon; Talluri, Srinivas; … - In: Decision sciences : DS 50 (2019) 3, pp. 459-497
Persistent link: https://www.econbiz.de/10012060526