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Dienstleistungsmanagement : Jahrbuch
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Journal of the Academy of Marketing Science
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Konzepte für das Service Engineering : Modularisierung, Prozessgestaltung und Produktivitätsmanagement ; mit 10 Tabellen
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Management decision : MD
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Managing consumer services : factory or theater?
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Schriftenreihe innovatives Dienstleistungsmanagement
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Service Value als Werttreiber : Konzepte, Messung und Steuerung
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Bruhn, Manfred
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2001
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1. Aufl.
Persistent link: https://www.econbiz.de/10001491298
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Bruhn, Manfred
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contributor
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2000
Persistent link: https://www.econbiz.de/10001436578
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