"Access for All" is a United Kingdom government funded programme to make stations more accessible for people with disabilities by providing step free access along with complementary measures such as improved wayfinding information. Steer Davies Gleave was commissioned to evaluate the programme...

The UK National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it to hold government departments to account and helping public bodies improve performance and delivery. We publish around 60 value for money studies each year across a range of government activities,...

The concept of integrated and seamless transport has wide political support but framing effective policies that deliver the desired outcome has proved difficult. This paper builds on and updates earlier work by the author that attempted to analyse the reasons for the relative failure of...

Since every Safety Management System (SMS) is intended to provide a framework by which an organisation manages risk, it is inevitable that accident investigators will take a close interest. The good investigator will always want to understand how the SMS was intended to control risk and how this...

The concept of integrated and seamless transport has wide political support but framing effective policies that deliver the desired outcome has proved difficult. This paper builds on and updates earlier work by the author that attempted to analyse the reasons for the relative failure of...