The expansion of digital financial services raises serious consumer protection concerns, including fraud, especially in developing countries. This column reports findings from an online experiment in Kenya which suggest that conventional scam detection tips do not improve individuals' ability to...

At the very heart of a healthy work environment lies the quality of social interactions among colleagues and between leaders and subordinates. This column investigates the role of gender in transforming the relational atmosphere in the workplace. The results show that a fairer representation of...