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~subject:"Consumer behaviour"
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Splitting shopping and delivery tasks in an on-demand personal shopper service
Arslan, Alp
;
Agatz, Niels
;
Klapp, Mathias
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2019
Persistent link: https://www.econbiz.de/10012126200
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Mystery shopping : in-depth measurement of customer satisfaction
Hesselink, Martijn Willem
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765932
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