Szpirglas, Mathias; Acquier, Aurélien; Gand, Sébastien - Université Paris-Dauphine (Paris IX) - 2008
Stakeholder perspectives on crisis management provide a useful descriptive framework to analyse crises and to develop crisis narratives. However, their ‘actionability’ for crisismanagement, i.e. the possibility to use stakeholder management models in operationalcrisis management processes,...