Information technology (IT) extensively regulates organizational processes in contemporary organizations by allowing or preventing behaviors —either to the benefit or detriment of the organization. Yet regulatory processes that create, maintain, and enforce rules in IT-rich contexts have not...

Information technology (IT) is used to regulate organizational processes both to allow and to prevent specific behavior. Recent scandals in the financial industry exposed overconfidence in IT based regulation and, as scholars of regulation have long known, the games people play increase with the...