The empirical evidence which underpins and illustrates labour management theory has been drawn from a range of case studies across industrial sectors sited, usually, within the corporate sector. This fails to recognise the importance of the smaller firm as an employer. At present, the study of...

A key characteristic of small business service firms is their capacity to draw on similar businesses or self‐employed professionals in order to compete with large organisations. This paper presents a qualitative account of the ways in which three small firms from the business services sector...