Purpose – To investigate the level of organizational commitment in agency workers compared with permanent workers by taking into account relations between the two groups. Design/methodology/approach – A mixed methods design was employed comprising of a quantitative survey of 157 call centre...

Purpose – Despite a large literature on talent management there is very little research on the comparative attitudes of employees in talent pools with those not in talent pools. This is an important omission as employee reactions should influence how effective talent programmes are and how...