Industrial relations in small firms, when they are defined in terms of their employment size, are generally described as harmonious. Industrial relations in small firms operating in the Australian information industry are explored in this paper, as are reasons for those industrial relations....

Purpose – The purpose of this paper is to explore what the attitudes of small firm owner-managers are to developing the skills of their key resources and then examine how these and other factors affect owner-managers’ preferences for training these employees. Design/methodology/approach –...