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The practice of teamwork in health industry call centres
Valsecchi, Raffaella; Wise, Sarah; Mueller, Frank; … - In: Employee relations 34 (2012) 3, pp. 288-305
Persistent link: https://www.econbiz.de/10009560029
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Controlling working time in the ward and on the line
Wise, Sarah; Smith, Chris; Valsecchi, Raffaella; … - In: Employee relations 29 (2007) 4, pp. 352-366
Persistent link: https://www.econbiz.de/10007747744
Cover Image
The practice of teamwork in health industry call centres
Valsecchi, Raffaella; Wise, Sarah; Mueller, Frank; … - In: Employee relations 34 (2012) 3, pp. 288-306
Persistent link: https://www.econbiz.de/10009967088