Emergency medical services (EMS) assist different classes of patients according to their medical seriousness. In this study, we extended the well-known hypercube model, based on the theory of spatially distributed queues, to analyze systems with multiple priority classes and a queue for waiting...

In this study we deal with network routing decisions and approximate performance evaluation approaches for generalized open queuing networks (OQN), in which commodities enter the network, receive service at one or more arcs and then leave the network. Exact performance evaluation has been...

In real life distribution of goods, relatively long service times may make it difficult to serve all requests during regular working hours. These difficulties are even greater if the beginning of the service in each demand site must occur within a time window and violations of routing time...

In this paper we present a method to optimize the configuration and operation of emergency medical systems on highways. Different from the approaches studied in the previous papers, the present method can support two combined configuration decisions: the location of ambulance bases along the...

In this paper we present a mixed integer programming model that integrates production lot sizing and scheduling decisions of beverage plants with sequence-dependent setup costs and times. The model considers that the industrial process produces soft drink bottles in different flavours and sizes,...