Kim, Chesoong; Klimenok, Valentina I.; Orlovsky, Dmitry S. - In: European Journal of Operational Research 189 (2008) 3, pp. 1057-1072
We consider a multi-server retrial queue with the Batch Markovian Arrival Process (BMAP). The servers are identical and independent of each other. The service time distribution of a customer by a server is of the phase (PH) type. If a group of primary calls meets idle servers the primary calls...