A system is subject to shocks that arrive according to a non-homogeneous pure birth process. As shocks occur, the system has two types of failures. Type-I failure (minor failure) is removed by a general repair, whereas type-II failure (catastrophic failure) is removed by an unplanned...

This note clarifies the concept of regeneration cycle used in evaluating the average operating cost of the M/G/1 queue with T-policy studied in 70s. Two ways of defining the regeneration cycle are compared and advantages and disadvantages of each way are pointed out. In addition, we establish...

We consider two balking queue models with different types of information about delays. Potential customers arrive according to a Poisson process, and they decide whether to stay or balk based on the available delay information. In the first model, an arriving customer learns a rough range of the...

We consider a single server queueing system in which service shuts down when no customers are present, and is resumed when the queue length reaches a given critical length. We assume customers are heterogeneous on delay sensitivity and analyze customers’ strategic response to this mechanism...

In this paper, we study customer equilibrium as well as socially optimal strategies to join a queue with only partial information on the service time distribution such as moments and the range. Based on such partial information, customers adopt the entropy-maximization principle to obtain the...