This article is motivated by the case of a company manufacturing industrial equipment that faces two types of demand: on the one hand there are the so-called regular orders for installations or refurbishing of existing facilities, these orders have a relatively long lead time; on the other hand...

The general aim of this study is to provide a guide to the future marketing decisions of a firm, using a model to predict customer lifetime values. The proposed framework aims to eliminate the limitations and drawbacks of the majority of models encountered in the literature through a simple and...

We consider a discrete time version of the popular optimal dividend payout problem in risk theory. The novel aspect of our approach is that we allow for a risk averse insurer, i.e., instead of maximising the expected discounted dividends until ruin we maximise the expected utility of discounted...

In this paper, we consider an assemble-to-order manufacturing system producing a single end product, assembled from n components, and serving an after sales market for individual components. Components are produced in a make-to-stock fashion, one unit at a time, on independent production...

This research studies the problem of batching orders in a dynamic, finite-horizon environment to minimize order tardiness and overtime costs of the pickers. The problem introduces the following trade-off: at every period, the picker has to decide whether to go on a tour and pick the accumulated...

In this paper, we consider a supply chain with one manufacturer, one retailer, and some online customers. In addition to supplying the retailer, manufacturers may selectively take orders from individuals online. Through the Markov Decision Process, we explore the optimal production and...

Critical resources are often shared among different classes of customers. Capacity reservation allows each class of customers to better manage priorities of its customers but might lead to unused capacity. Unused capacity can be avoided or reduced by advance cancelation. This paper addresses the...

To generate insights into how production of new items and remanufacturing and disposal of returned products can be effectively coordinated, we develop a model of a hybrid manufacturing–remanufacturing system. Formulating the model as a Markov decision process, we investigate the structure of...

We present a Markov decision process (MDP) model to determine the optimal timing of blood pressure and cholesterol medications. We study the use of our model for a high-risk population of patients with type 2 diabetes; however, the model and methods we present are applicable to the general...