We consider an M/M/1 queueing system in which the queue length may or may not be observable by a customer upon entering the system. The “observable” and “unobservable” models are compared with respect to system properties and performance measures under two different types of optimal...

In this research, we consider the planning of community health schemes by non-governmental or faith-based organisations in rural areas of developing countries, from both top-down and ground level viewpoints. We conclude that both types of planning approach are valid and necessary for...