We study a tandem queueing system with K servers and no waiting space in between. A customer needs service from one server but can leave the system only if all down-stream servers are unoccupied. Such a system is often observed in toll collection during rush hours in transportation networks, and...

Ambulance offload delays are a growing concern for health care providers in many countries. Offload delays occur when ambulance paramedics arriving at a hospital Emergency Department (ED) cannot transfer patient care to staff in the ED immediately. This is typically caused by overcrowding in the...

Motivated by an application to school funding, we introduce the notion of a robust decomposable Markov decision process (MDP). A robust decomposable MDP model applies to situations where several MDPs, with the transition probabilities in each only known through an uncertainty set, are coupled...

Traditionally, data envelopment analysis models assume total flexibility in weight selection, though this assumption can lead to several variables being ignored in determining the efficiency score. Existing methods constrain weight selection to a predefined range, thus removing possible feasible...

In this paper we show how a variation of Data Envelopment Analysis, the Generalized Symmetric Weight Assignment Technique, is used to assign sailors to jobs for the U.S. Navy. This method differs from others as the assignment is a multi-objective problem where the importance of each objective,...