In modeling manpower systems, it is of crucial importance to deal with heterogeneity. Until recently, manpower models are dealing with heterogeneity due to observable sources, neglecting heterogeneity due to latent sources. In this paper a two-step procedure is introduced. In the first step...

Quantitative decision support on personnel planning is often restricted to either rostering or staffing. There exist some approaches in which aspects at the staffing level and the rostering level are treated in a sequential way. Obviously, such practice risks producing suboptimal solutions at...