Managers often find matrix structures ambiguous, confusing and inefficient. A key reason for these problems is the lack of clarity on the roles that each unit in the matrix is intended to play. We therefore propose an approach to describing unit roles, responsibilities and relationships in a way...

Following interviews with financial service companies in the European Union, the authors propose an 'E-Agenda' for corporate parents or corporate centres in the light of the Internet and e-commerce. The Agenda consists of three broad elements: Existing business initiatives; New business...