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What patients do and their impact on implementation : an ethnographic study of participatory quality improvement projects in English acute hospitals
Boaz, Annette; Robert, Glenn; Locock, Louise; Sturmey, … - In: Journal of health organization and management 30 (2016) 2, pp. 258-278
Persistent link: https://www.econbiz.de/10011580736
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Assessing the relationship between patient satisfaction and clinical quality in an ambulatory setting
Bosko, Tawnya; Wilson, Kathryn S. - In: Journal of health organization and management 30 (2016) 7, pp. 1063-1080
Persistent link: https://www.econbiz.de/10011550705
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Patient involvement in quality management : rationale and current status
Groene, Oliver; Sunol, Rosa - In: Journal of health organization and management 29 (2015) 5, pp. 556-569
Persistent link: https://www.econbiz.de/10011338286
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Running a hospital patient safety campaign : a qualitative study
Ozieranski, Piotr; Minion, Joel; Willars, Janet; … - In: Journal of health organization and management 28 (2014) 4, pp. 562-575
Persistent link: https://www.econbiz.de/10010402351
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Healthcare leaders' views on successful quality improvement initiatives and context
Barson, Stuart; Doolan-Noble, Fiona; Gray, Jonathon; … - In: Journal of health organization and management 31 (2017) 1, pp. 54-63
Persistent link: https://www.econbiz.de/10011699310
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The relationship between healthcare service provision models and patient experience
De Rosis, Sabina; Barchielli, Chiara; Vainieri, Milena; … - In: Journal of health organization and management 36 (2022) 9, pp. 1-24
Persistent link: https://www.econbiz.de/10014302936
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The influence of soft and hard TQM on quality performance and patient satisfaction in health care : investigating direct and indirect effects
Alkhaldi, Rasha Zuhair; Abdallah, Ayman Bahjat - In: Journal of health organization and management 36 (2022) 3, pp. 368-387
Persistent link: https://www.econbiz.de/10013367359