Despite the growth of digital banking and the rapidly expanding offering of money management applications, a substantial proportion of banking customers still incur overdraft and unpaid item charges. To the extent that such charges are incurred due to inattention, our previous research shows...

We exploit a change in conduct regulation – the Mortgage Market Review (MMR) in 2014 – to estimate the effects of mandatory advice on the choices of UK mortgage borrowers. Focussing on the most affected segment of borrowers, home purchasers, we find that the proportion of advised...

In this paper, I discuss the merits of online experiments for behaviourally informed policy making. The online experiments we have in mind combine elements of laboratory and natural field experiments (RCTs), with a focus on external validity. These experiments are increasingly used to...