We draw on evidence scattered across thick descriptions of organizations to outline an alternative model of routine. Instead of defining routine as a process of compliance with prescribed rules and procedures we define it as a process of deviation from the prescribed elements of organizations,...

Managers and organizations are normally focussed on a number of key issues and targets, such as strategic positioning, operations, competitors, internal processes, human relations, etc. Focus is fundamental to effective exploitation. Focus, however, carries with it some attendant risks. It may,...