Diederich, Stephan - 2020 - 1st ed.
Intro -- A. Foundation -- I. Intoduction -- B. Studies on Anthropomorphic Design of Enterprice Conversational Agents -- I. Assessing the Status Quo -- 1. Study 1: On the Design of Enterprice Conversational Agents - A Synthesis of IS and HCI Research -- II. Unterstanding Technological Limitations...
