At its heart, a performance orientation in the public sector is a predisposition to make promises and an ability to deliver them. Some of the key ideas behind this are: 1) responsiveness - reducing the time lag between changed political priorities and corresponding public policy actions; 2)...

There has always been a diversity of organizational forms within the public sector. However, in some countries organizational diversification has increased significantly through the distribution of government responsibilities to so-called "arm's-length bodies." This notion reflects their common...