Starting in the 1980s Chile initiated wide-ranging economic reforms, paving the way for private sector involvement in major infrastructure sectors. With these reforms came new regulatory rules, institutions, and processes to manage the interests and expectations of such diverse stakeholders as...

Managing the different and often conflicting interests and expectations of stakeholders-the government, consumers, service providers-is a demanding task for infrastructure regulators. Transparency can be a big help. A core principle of good regulatory governance, transparency creates credibility...