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Beziehungsmarketing
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Dienstleistungsqualität
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Handbook of service experience
Industrial marketing management : the international journal for industrial and high-tech firms
29
Journal of Service Management
23
Journal of service management
18
Journal of business research : JBR
11
AMS review : official publication of the Academy of Marketing Science
4
Journal of service research : JSR
4
Journal of Business & Industrial Marketing
3
Journal of marketing management : MM
3
International journal of pharmaceutical and healthcare marketing : IJPHM
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International journal of technology marketing : IJTMkt
2
Journal of service research
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Managing service quality : MSQ ; an international journal
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Marketing theory
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Qualitative market research : an international journal
2
Scandinavian journal of management
2
The journal of business & industrial marketing
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Business strategy and the environment
1
Corporate communications : an international journal
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Customer engagement : contemporary issues and challenges
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Handbook of longitudinal research methods in organisation and business studies
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Handbook of research on entrepreneurship in professional services
1
IMP Journal
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Innovating in practice : perspectives and experiences
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International Journal of Contemporary Hospitality Management
1
International Journal of Pharmaceutical and Healthcare Marketing
1
International journal of innovation management : IJIM
1
International journal of service industry management : IJSIM
1
Journal of Business Research
1
Journal of Fashion Marketing and Management
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Journal of Service Management: Volume 26, Issue 2
1
Journal of Service Theory and Practice
1
Journal of Services Marketing
1
Journal of creating value
1
Journal of customer behaviour
1
Journal of fashion marketing and management
1
Journal of purchasing and supply management
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Journal of retailing and consumer services
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Who is the individual and collective actor in service experience?
Helkkula, Anu
- In:
Handbook of service experience
,
(pp. 54-65)
.
2025
Persistent link: https://www.econbiz.de/10015423901
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Risky service experience? : the role of risk in B2B customer journeys
Panina, Ekaterina
;
Jaakkola, Elina
;
Terho, Harri
- In:
Handbook of service experience
,
(pp. 229-244)
.
2025
Persistent link: https://www.econbiz.de/10015425115
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