Demeere, Nathalie; Stouthuysen, Kristof; Roodhooft, Filip - In: Health Policy 92 (2009) 2-3, pp. 296-304
Healthcare managers are continuously urged to provide better patient services at a lower cost. To cope with these cost pressures, healthcare management needs to improve its understanding of the relevant cost drivers. Through a case study, we show how to perform a time-driven activity-based...