Continuous improvement and other modern manufacturing techniques have helped a manufacturer of coin, bill and cashless vending machines to boost productivity and employee empowerment and achieve savings of around £90,000 a year. Money Controls Ltd has almost 40 years’ experience of developing...

The most important element of successful change is never to let your people get offside, says Marie Gill, head of organizational development at UK supermarket Asda, which recently merged with Wal‐Mart, one of the world’s largest retailers. She was speaking at a forum organized by Brathay, a...

Throughout the turbulent recent history of UK carmaker Rover, culminating in parent BMW’s sale of the company for £10 to the Phoenix consortium in May 2000, internal communications with the workforce were never far from the top of the agenda.