Purpose – This paper aims to consider workplace negativity from an individual and organizational perspective. Design/methodology/approach – It underlines the upfront and hidden costs of workplace negativity and suggests some ways to deal with it. Findings – It highlights the importance of...

Can company councils ever replace trade unions in the collective‐bargaining process? Do such forms of non‐union representation make trade unions unnecessary, or do they simply play a different but complementary role? These questions are explored in the context of Eurotunnel.

Action learning – often seen as only a tool for personal development – was the way chosen to open up the culture, sharpen up service provision, increase revenue and reduce costs in the UK Publishing Services division of Oxford University Press.

In this age of management consultants, change and uncertainty – it is often the employee who feels left out. In the past few years, organizational restructuring has been widespread in UK local government. At the same time, staff are being increasingly consulted on their views and options...

The days when people were unnerved by computers have long gone. Less than a generation ago, employees would talk in awestruck terms about “going live” when computerized technology was introduced to the office. Today, computers, data and e‐mail are part of the office furniture. Even older...