During the 1980s, a new word came into common usage in the UK to describe a phenomenon that was typical of that aggressively enterprise‐driven decade. “Presenteeism” was a witty reference to workers who were reluctant to leave the workplace, always staying longer than their peers to...

Purpose – To provide a concise briefing on the use of storytelling as a business tool in organizations. Design/methodology/approach – This briefing is prepared by an independent writer who adds his own impartial comments and places the argument in context. Findings – Denning became...

Purpose – The aim is to provide an interview with Pat Wellington, an internationally recognized management consultant who specializes in leadership, team building, business development, change management and customer care. Design/methodology/approach – This briefing is prepared by an...