Purpose – The purpose of this paper is to highlight the significance of creating a retention‐rich organizational culture and discuss the drivers of employee engagement. Design/methodology/approach – The paper presents the personal view of the author, based on research findings and...

Dejando huella, the concept of leaving a legacy for all to see, has helped to establish a culture of success at a plant in a border area known for cultural clashes, discrimination, stereotyping, workplace conflict and language difficulties. Established in April 1992 as an automobile airbag and...

Top managers at Life Care Centers of America, the USA’s fifth‐largest provider of nursing care to the elderly, believe that by creating a strong, consistent organizational culture they create an environment where employees will provide high‐quality service to residents. The importance of...

Purpose – This paper aims to detail the policies and practices that helped Creditsafe UK, a provider of online company credit reports, to earn 23rd place in the latest Sunday Times Best 100 Companies to Work For. Design/methodology/approach – The paper focuses on the areas of recruitment,...

Findings In every office, every day, there are innumerable acts of sexism. The male manager opening a door for a female employee; the female director giving more encouragement to a female worker ahead of a male equivalent. Technically, these acts are discriminatory on the grounds of gender, and...

Purpose – The purpose of this paper is to detail the award-winning approach to achieving gold-standard safety and efficiency used by the Travis Perkins Group, a UK chain of builders’ merchant and do-it-yourself stores. Design/methodology/approach – This paper focuses on company culture,...