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Heskett, James L.
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Human resource management
Harvard business review : HBR
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Production and operations management : an international journal of the Production and Operations Management Society
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Service Breakthroughs: Changing the Rules of the Game
Heskett, James L.
;
Sasser Jr, W.Earl
;
Hart, Christopher W.L.
- In:
Human resource management
33
(
1994
)
1
,
pp. 169-172
Persistent link: https://www.econbiz.de/10006686322
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Leading the High-Capability Organization: Challenges for the Twenty-First Century
Heskett, James L.
;
Schlesinger, Leonard A.
- In:
Human resource management
36
(
1997
)
1
,
pp. 105-114
Persistent link: https://www.econbiz.de/10007308571
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