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~isPartOf:"Human resource management review"
~subject:"Kundenservice"
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Human resource management review
International journal of hospitality management
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The journal of services marketing
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Betriebliche Tertiarisierung : der ganzheitliche Wandel vom Produktionsbetrieb zum dienstleistenden Problemlöser
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California management review
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Controlling von Dienstleistungen : [die wichtigsten Instrumente und Kennzahlen ; Praxisbeispiele aus unterschiedlichen Branchen ; eigenständige und produktbegleitende Dienstleistungen im Vergleich]
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Enlightening tourism : ET ; a pathmaking journal
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Grundlagen des After Sales Marketing
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Handbook of global supply chain management
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International journal of contemporary hospitality management
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International journal of innovation management
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International journal of managerial and financial accounting
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Taking services seriously : new directions in services management theory and research
Pugh, S. Douglas
;
Subramony, Mahesh
- In:
Human resource management review
26
(
2016
)
1
,
pp. 1-3
Persistent link: https://www.econbiz.de/10011429237
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The changing role of employees in service theory and practice : an interdisciplinary view
Bowen, David E.
- In:
Human resource management review
26
(
2016
)
1
,
pp. 4-13
Persistent link: https://www.econbiz.de/10011429245
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