Narrow search
Showing 1 - 3 of 3
Cover Image
Learning by applying : the case of the Malcolm Baldrige National Quality Award
Miller, Jason; Parast, Mahour Mellat - In: IEEE transactions on engineering management : EM 66 (2019) 3, pp. 337-353
Persistent link: https://www.econbiz.de/10012060881
Cover Image
The impact of firm size and business strategy on response to service disruptions : evidence from the U.S. domestic airline industry
Parast, Mahour Mellat; Golmohammadi, Davood - In: IEEE transactions on engineering management : EM 69 (2022) 5, pp. 1944-1957
Persistent link: https://www.econbiz.de/10013431064
Cover Image
The impact of service failures on firm profitability : integrating machine learning and statistical modeling
Golmohammadi, Davood; Parast, Mahour Mellat; Sanders, … - In: IEEE transactions on engineering management : EM 69 (2022) 6,1, pp. 3038-3052
Persistent link: https://www.econbiz.de/10013542836