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Competition between manufacturer's online customization channel and conventional retailer
Li, Gang; Huang, Fengfeng; Cheng, T. C. E.; Ji, Ping - In: IEEE transactions on engineering management : EM 62 (2015) 2, pp. 150-157
Persistent link: https://www.econbiz.de/10010528864
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The effectiveness of supply chain risk information processing capability : an information processing perspective
Fan, Huan; Cheng, T. C. E.; Li, Gang; Lee, Peter K. C. - In: IEEE transactions on engineering management : EM 63 (2016) 4, pp. 414-425
Persistent link: https://www.econbiz.de/10011614018
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Can servitization enhance customer loyalty? : the roles of organizational IT, social media, and service-oriented corporate culture
Li, Gang; Yan, Kaining; Wei, Zelong; Cheng, T. C. E. - In: IEEE transactions on engineering management : EM 70 (2023) 1, pp. 40-54
Persistent link: https://www.econbiz.de/10014231343
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Overcoming the service paradox by leveraging organizational design and cultural factors : a combined configuration and contingency approach
Yan, Kaining; Cheng, T. C. E.; Li, Gang; Wei, Zelong - In: IEEE transactions on engineering management : EM 68 (2021) 2, pp. 498-512
Persistent link: https://www.econbiz.de/10012542804