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Persistent link: https://www.econbiz.de/10008629536
This study investigates the relationship between TQM and (i) product performance and (ii) organizational performance. Cross-sectional data of 405 manufacturing firms in Malaysia is analyzed using the chi-square test. The results indicate that TQM does not have a significant relationship with...
Persistent link: https://www.econbiz.de/10008629561