The value derived from hedonic goods is affected by reference effects at the time of consumption,usually in the form of quality standards. Consumption typically involves two steps: first, the consumer chooses a given good, among a pool of available choices; then, the consumer experiences the...

In recent years, companies have been experimenting with unconventional workspace designs to promote creativity among their employees. However, empirical evidence on the effect of unconventional workspaces on creativity has been lacking. We study this effect by examining the causal relationship...

Problem definition: Many studies have examined quantitative customer reviews (i.e., star ratings) and found them to be a reliable source of information that has a positive effect on product demand. Yet the effect of qualitative customer reviews (i.e., text reviews) on demand has been less...

This paper investigates how the structure of the informal communication network that results from efforts to coordinate task interdependence between design teams in complex product development projects moderates the effect of task interdependence on inter-team communication. Drawing on...

Creativity is strongly influenced by the way individuals are organized. One of the most difficult and important challenges when managing innovation is to identify the individuals within an organization who must work closely with each other to maximize the generation of creative ideas. This paper...

We examine how the architecture of products relates to their quality. Using an architectural representation that accounts for both the hierarchical and dependency relationships between modules and components, we define a new construct, system cyclicality. System cyclicality recognizes component...

Complex systems can be conceived as a network of interconnected components. Such a network perspective has been used to predict how design changes in one or more components propagate to other components in the system. Despite such advances it remains an important challenge for engineering...

This paper examines the impact of architectural decisions on the level of defects in a product. We view products as collections of components linked together to work as an integrated whole. Previous work has established modularity (how decoupled a component is from other product components) as a...

This paper introduces an approach to identify styles in product designs. We first built a theoretical foundation on what a style is and how designs are configured into styles. On this basis we executed a graph-clustering algorithm to identify styles in a population of design patents filed in the...

By using user generated content (UGC), specifically customer ratings, this paper disentangles the role of different dimensions of product quality in influencing consumer choice. We use a structural estimation model with endogenous prices and heterogeneous customer preferences to show that...