This paper examines the role of interviewers' experience, attitudes, personality traits and inter-personal skills in determining survey co-operation. We take the perspective that these characteristics influence interviewers' behaviour and hence influence the doorstep interaction between...

It is common practice to adapt the format of a question to the mode of data collection. Multi-coded questions in self-completion and face-to-face modes tend to be transformed for telephone into a series of 'yes/no' questions. Questions with response scales are often branched in telephone...

The presence of an interviewer is hypothesised to motivate respondents to generate an accurate answer and reduce task difficulty, but also to reduce the privacy of the reporting situation.The prevalence of indicators of satisficing (e.g., non-differentiation, acquiescence, middle categories,...

Whether questions and answers are transmitted between interviewer and respondent by visual or aural communication can affect the responses given. We hypothesise that communication channel can affect either the respondent's understanding of the question or the tendency to satisfice. These effects...

We consider the effect of a wave of mixed-mode data collection (telephone and face-to-face), in an otherwise face-to-face survey, on panel attrition and the extent to which this effect is dependent on the nature of the mode-switch protocol. Findings are reported from an experiment on a survey in...

This study empirically identifies dimensions of behaviour that are distinct in terms of the extent to which people act pro-environmentally. Three dimensions are identified, relating to at-home, transport-related and purchasing behaviour. The correlation between behaviour in each dimension is...

Pre-election polls sometimes fail to reach the purpose for which they are carried out: to provide accurate predictions of electoral out-comes. By looking at the 2006 Italian General Elections, this paper aims to assess the role that different factors play in determining the accuracy of the...

The British Household Panel Survey (BHPS) is the first study of its kind to have asked for permission to link to a range of administrative health records. Multivariate analysis is applied to investigate whether there is consent bias. We find that consent on the BHPS is not biased with respect to...

To survey the general population, survey agencies often use sampling frames of landline numbers. However, these frames may exclude a relevant share of the target population. In 2012, 50% of Italian adults are excluded from the sampling frame, as they are unlisted (UN) or do not own a landline...

In the UK, in order to link individual-level administrative records to survey responses, a respondent needs to give their written consent. This paper explores whether characteristics of the respondent, the interviewer or survey design features influence consent. We use the BHPS combined with a...